TABLE OF CONTENTS

  1. Introduction
  2. Configuration
  3. Logging on
  4. Timeclock function
  5. Providers
  6. Abbreviations
  7. Clients
  8. Patients
  9. Clinical Records & Medical Records
  10. Rabies
  11. Procedures
  12. Instructions
  13. Accounts Receivable
  14. Point-of-Sale Billing
  15. Finance Manager
  16. Work in Progress
  17. Recalls
  18. Reminders
  19. Pharmacy
  20. Inventory Subsystem
  21. Generate Reports
  22. Print Reports on File
  23. Appointments
  24. Boarding
  25. VPF Options
  26. Desktop
  27. Mailings
  28. Barcodes
  29. Back Up/Power Off
  30. Utilities

Appendices

  1. ID-Record
  2. Root Menu
  3. Menu Bars
  4. Computer Terms/Glossary
  5. Common Errors
  6. Hardware Devices
  7. Rebuilding Corrupt Files

Index


1. INTRODUCTION

        A. Understanding Computer Basics
        B. Conventions
        C. Function Key Meanings in V/BOSS
        D. Getting Started
        E. NOTE ON HARD DISK SPACE

2. CONFIGURATION

3. LOGGING ON UNIX, XENIX, NETWORKS, LAN, DOS

        A. Powering on the System
        B. Logging on to other Workstations
        C. Tutorial
        D. On-Line Help
        E. Security Level Table

4. TIMECLOCK FUNCTION

        A. Activating the Timeclock
        B. Payroll Setup
        C. Clocking In
        D. Clocking Out
        E. Listing Employee Time Sheets
        F. Display Current Date and Time
        G. Deleting a Pay Period
        H. Correcting Errors
        I. Holiday Pay
        J. Print Time Sheets

5. PROVIDERS

        A. Add a New Provider
        B. Security Level Table
        C. Delete a Provider
        D. Modify a Provider
        E. List Providers on the Screen
        F. Print Provider List
        G. Entering a Password 

6. ABBREVIATIONS

        A. Add a new Abbrev
        B. Modifying Abbreviations
        C. Deleting Abbreviations
        D. Listing Abbreviations 
        E. Printing lists of Abbreviations
        F. Cash Drawer Abbreviations
        G. Sales Tax Abbreviations
        H. System Abbreviations

7. CLIENTS

        A. Register a Client
        B. Find a REGISTERED Client
        C. Modify a Client record
        D. Delete a Client
        E. Entering Data Into the Client Information System
        F. Recall Indicator
        G. Referral System
        H. Credit Limit
        I. What Do I Do Next?
        J. Client Sales

8. PATIENTS

        A. Registering a NEW Patient
        B. Finding a REGISTERED Patient
        C. Printing a Patient profile/Check-in Report
        D. Modifying a Patient Record
        E. Deleting a Patient
        F. Transferring a Patient to a New Owner
        G. Merge Patient Record
        H. Microchip Number
        I. Additional Options
        J. Printing Patient and Client Labels During Registration
        K. Patient Statistics

9. CLINICAL RECORDS & MEDICAL RECORDS

                I. CLINICAL RECORDS
                        A. Entering a Notation
                        B. Entering a Problem Code
                        C. Listing Patients' Clinical Records
                        D. Parasite Test Results
                        E. Front Desk Transaction
                        F. Printing Clinical Records
                        G. Deleting Entries in Clinical Records
                        H. Deleting All Clinical Records for Specific Years
                        I. Find Data in Clinical Records 


                II. MEDICAL RECORDS
                        A. Entering Records 
                        B. Printing Medical Records
                        C. Major Problem List (Vpf)
                        D. Templates (Vpf)
                        E. Menu/Help
                        F. The + Feature (Vpf)

10. RABIES

           A. Update Batch/Mfg
        B. Assigning Rabies Tag Numbers
        C. Lost Pets
        D. Duplicate Rabies Certificates
        E. Rabies Reports
        F. Rabies Count
        G. Change Issued Rabies Tag Number/Issue Replacement Tag 
        H. Delete Issued Rabies Tag Number
        I. Tailoring the Rabies Certificate
        J. Dedicated Printer for Certificates

11. PROCEDURES

           A. Adding a Procedure
        B. Modifying an Existing Procedure
        C. Deleting a Procedure
        D. List Procedures
        E. View Procedures
        F. Print Procedure Lists
        G. List Table Positions
        H. Change Prices All Procedures
        I. Sales Tax On/Off for Categories
        J. Exchange Procedure Categories
        K. Rename Procedures
        L. Copy Procedures
        M. Formulation/Minimum Fee Updates
        N. Clinical Records On/Off for Categories
        0. Deletable On/Off for Categories
        P. Nesting Procedures
                1. Receipts
                2. Cascading Windows
                3. Patient Screen Registration Procedures
                4. Memory Jogging
        Q. Discount Procedure
        R. Intelligence Nodes (Rules)
        S. Link Recalls
        T. Pricing and Inventory 

12. INSTRUCTIONS

        A. Print ALL Instructions 
        B. Add an Instruction
        C. Modify an Instruction
        D. Delete Instruction
        E. Attaching an Instruction File to a Procedure
        F. Print an Individual Instruction
        G. List Instructions on the Screen
        H. Copy Instruction
        I. Rename Instruction
        J. One-time Instructions (Type Instruction)
        K. Export and Import Instructions
        L. Special Instructions on the Monthly Statements
        M. Instructions with Special Functions
        N. Menu: Special Vpf Features
        0. Additional Commands
        P. Memory Jogging Instructions

13. ACCOUNTS RECEIVABLE

           A. Finding a Client Balance
        B. Initial Receivables Load
        C. Payment on Account
        D. Deposits
        E. Refund a Deposit
        F. Credit Account
        G. Returned Checks
        H. Bad Debts
        I. Account Inquiry
        J. Print Account History
        K. Dynamic Account History
        L. Clear Account History
        M. Re-Age Account
        N. Age Accounts
        0. Year-end File Purge
        P. AR-STAT and Statement Instructions
        Q. Collection Accounts
        R. Flagging Special Accounts
        S. Bill-To Address
        T. Monthly Statement Formats
        U. Tailoring your Statements
        V. Alternate Interest Rates
        W. Configuring a Minimum Payment
        X. New Client Fee
        Y. Process Monthly Statements
        Z. Statement Printer 

14. POINT-OF-SALE BILLING

        A. Overview to the Billing Module
        B. Accessing the Billing Module
        C. Booking Procedures and completing the Transaction
        D. Front Desk Transactions
        E. Recalls and POS Billing
        F. Changing Providers at Billing
        G. Work In Progress
        H. Clinical Records Notations
        I. Configuration Options
        J. Price Override
        K. Credit Account
        L. Modifying the Billing Screens
        M. Discounts
        N. Instructions
        0. Certificates
        P. Formulation and Minimum Fees
        Q. Hospitalization and Boarding
        R. Receipts for Clients with an AIR Balance
        S. Estimates
        T. Crediting account through Billing
        U. Refunds
        V. Deferring Payments and Multiple Patient Billing
        W. Billing Messages
        X. Printing Open Recalls on POS Receipt
        Y. Returned Check Procedure
        Z. The Hold Feature
        AA. Farm Calls
        BB. Held Checks
        CC. POS Billing and Inventory

15. FINANCE MANAGER

        A. Definitions
        B. How the Finance Manager Works
        C. General Set Up Questions
        D. Set Up Summary
        E. Getting Started
        F. Accounts Payable
                1. Entering Vouchers
                2. Recurring Entries
                3. Scheduling Payments/Generating Checks
                4. Bank Transactions/Checkbook
                5. Templates
                6. Reports
        G. General Ledger
                1. Post V/BOSS Transactions
                2. Post A/P Transactions
                3. Manual Entries
                4. Recurring Entries
                5. Closing the Period/Rolling into Next Period 
        H. Reports
        I. Year End 

16. WORK IN PROGRESS (WIP)

           A. Registering Patients Into WIP
        B. Viewing WIP
        C. Printing Hardcopy of Patients in WIP
        D. Function Key Meanings in WIP
        E. POS Billing and WIP
        F. Invoice Preview
        G. Clearing Patients from WIP
        H. The Hold Feature
        I. Rabies and WIP
        J. WIP View, Advanced

17. RECALLS

           A. Recalls, Procedures and Rules
        B. Recall Schedules
        C. Patient Open Recalls
        D. Recall History for Patients
        E. Entering Recalls Manually
        F. "On the Fly" Recalls
        G. Deleting a Recall for a Patient
        H. Processing and Printing Recall Postcards
        I. Processing List of All Recalls
        J. Recall Check List
        K. Recall Past Due List
        L. Recall Effectiveness Statistics
        M. Manually Deleting Recalls
        N. Special Processing
        0. Re-Send a Postcard
        P. Linked Recalls
         Q. Forced REcalls

18. REMINDERS

           A. Activating Reminders
        B. Entering Reminders Manually
        C. Printing Reminder List
        D. Displaying a Patient's Reminder File
        E. Deleting Reminders 

19. PHARMACY

           A. Pharmacy Label Set-up .Plab
        B. Creating Medications in the Procedure File
        C. Prescription Lookup
        D. Adding to A Patient Medication File
        E. Printing Pharmacy Labels
        F. Adding Pharmacy Abbreviations
        G. Refills
        H. Prescription Report
        I. Full Label Instructions (Vpf Only!)
        J. Deleting Old Prescriptions

20. INVENTORY SUBSYSTEM

           1. INVENTORY TERMS
        2. ACCESSING INVENTORY
        3. MANUFACTURER MAINTENANCE
        4. INVENTORY ITEMS
                A. Adding
                B. Usage
                C. Finding
                D. Modifying
                E. Renaming
                F. Deleting
                G. Comments
        5. STOCKING INFORMATION
                A. Adjusting Stock
                B. Ordering Stock
                C. Wish List
                D. Receiving Stock
                E. Buying History
                F. Check Out Stock (Multi Clinics)
                G. Locate Stock (Multi Clinics)
        6. AUTOMATIC MARKUP
                A. Entire File
                B. Individual Items
        7. BATCH REPORTS
                A. Master List
                B. Status Report
                C. Work Sheet
                D. Usage Statistics
                E. Open Order List
                F. Out of Date Report
                G. Vendor Sort List
                H. Vendor List
                I. Manufacturer List
                J. Depletion Matrix
                K. Selling Price Report
                L. Stock Labels
                M. Class Sort List
                N. Controlled Substance Usage 
                O. Wish List
                P. Overstock List
                Q. Spot Check

21. GENERATE REPORTS

        A. Daily Cash Report
        B. Check Deposit Listing
        C. Daily Client Recap
        D. Journal Inquiry
        E. Expanded Cash History
        F. V/BOSS Account Activity
        G. Inventory Control Reporting
        H. Sales Tax Reporting
        I. Provider Commissions
        J. Inventory Usage by Provider
        K. Medical Logs
        L. User Activity Log
        M. Report Procedure Sales
        N. Inventory Item Usage
        0. Daily Reminder Report
        P. Database Listing
        Q. Master Labels
        R. Patient Labels
        S. Inactive Client Report
        T. Client Referral Report
        U. Rolodex Cards
        V. Rabies Reports
        W. A/R Reports
        X. Release 3 Reports
        y. Transaction Journal Verify

22. PRINT REPORT ON FILE

      I. XENIX & UNIX SYSTEMS
           A. Show Current Printer
        B. Assign Printer
        C. Print V/BOSS Reports
        D. Cancel Report
        E. Disable and Enable Print Spooler
        F. Initialize Queue
        G. Cancel Main Printer
        H. Print Other Reports
        I. Status Report
    II. DOS & NETWORKED SYSTEMS
        A. Printing a "Filed" Report
        B. Cancel Report

23. APPOINTMENTS

           A. Setting Up Appointment Intervals
        B. Scheduling Appointments
        C. WIP from Appointments
        D. Finding Appointments
        E. Canceling Appointments
        F. Rescheduling Appointments
        G. Purging Past Appointments
        H. Printing Schedules
        I. Appointment Status 

24. BOARDING

           A. Printer Configuration 
        B. Setup Boarding Configuration
        C. Making Reservations
        D. Reservation Maintenance
        E. Cancel Reservation
        F. Modify Instructions
        G. Stall Numbers
        H. Boarders Check in and Checking out
        I. Stall Tags
        J. Extend Reservation
        K. Stall Status
        L. 2 Week Stall Status
        M. Print Boarder Master List
        N. Print Arrivals
        0. Print Departures
        P. Display 6 Month Calendar

25. VPF OPTIONS

           A. Take Home Instructions
        B. Instruction Files
                1. I*PATIENT*I
                2. Breed Instructions
                3. Pharmacy Instructions
                4. Link/Copy Instructions
        C. Templates
        D. Line Wrap
        E. Patient Medical Records
        F. Check-In Notes/Report
        G. POS  Billing
                1. Procedure Lookup
                2. Species Specific Billing Screens
                3. Cascading Windows
                4. Billing Defer Cycle Mode
        H. Recalls
                1. Patient Screen Defaults
                2. Rules
                3. Bracketed Recalls
                4. Upper/Lower Case Parsing
                5. FINAL Recalls 

26. DESKTOP

           A. Calculator
        B. Notepad
        C. Calendars
        D. Klock
        E. Timer
        F. Vpf Notes
        G. Barcode Printer
        H. Patient Labels Barcode
        I. Video Printer
        J. Recall Printer
        K. Statement Printer
        L. Medical Dictionary
        M. Formulary
        N. Instructions for Veterinary Clients
        0. HELP

27. MAILINGS

           A. Mail Merge Summary
        B. Creating the Data File
                1. Naming the File
                2. Client Criteria
                3. Patient Criteria
                4. Processing the File
        C. Word Perfect
                1. Accessing Word Perfect
                2. Merge Codes
                3. Creating a Letter
                4. Creating a Postcard
                5. Merging and Printing
        D. Lynx
                1. Accessing Lynx
                2. Merge Codes
                3. Creating a Letter
                4. Creating a Postcard
                5. Merging and Printing
        E. Printing Mailing Labels
        F. Electronic Mail
        G. V/Base Mailings
                1. Summary
                2. Creating the Database
                3. Creating the Command file 
                4. Create the Do File
                5. Performing the Merge
                6. Selection Utilities
                7. Using Lyrix or Wordperfect
                8. Additional Key File Options
                9. Recall Merge

28. BAR CODES

           A. Understanding Barcodes
        B. Printing Barcode Labels
        C. Using the Barcodes

29. BACK UP / POWER OFF

30. UTILITIES

           A. Void a Journal Transaction
        B. Account to Collection
        C. Account Special Handling
        D. Payment Type Modify
        E. Modify Transaction Terminal ID
        F. Change Provider Code
        G. Mass Video Update
        H. YTD Client Fields Cleared
        I. Modify TOT/YTD Fields
        J. Run a Program
        K. Set Environment
        L. View and Update Client Count
        M. File Validation Utilities
        N. Open Cash Drawer
        0. Billing Defer Cycle Mode
        P. Try Intelligence Rule
        Q. Patient Screen Defaults
        R. Erase *.fil Journals
        S. Recreate Logon File
        T. Delete Invalid Recall and Medication Records
        U. Delete Invalid Clinical Records
        V. Hot Queue Reset
        W. New Hot Queue
        

APPENDICES

I. ID-RECORD
II. ROOT MENU
III. MENU BARS

        A. Using the Menu Bars
        B. Switching Menu Types
        C. Assigning the Default Menu Type

IV. COMPUTER TERMS/GLOSSARY
V.
COMMON ERRORS
VI. HARDWARE DEVICES
VII.
REBUILDING CORRUPT FILES
INDEX



home page