Chapter 12 - InstructionsTable of ContentsChapter 14 - Point 0f Sale Billing


ACCOUNTS RECEIVABLE

FOR ALL ACCOUNTS RECEIVABLE FUNCTIONS THAT PERTAIN TO A PARTICULAR ACCOUNT YOU MUST FIND THE CLIENT RECORD FIRST, THEN GO TO ACCOUNTS RECEIVABLE BY PRESSING <F7>.

A. Finding a Client Balance
B. Initial Receivables Load
C. Payment on Account
D. Deposits
E. Refund a Deposit
F. Credit Account
G. Returned Checks
H. Bad Debts
I. Account Inquiry
J. Print Account History
K. Dynamic Account History
L. Clear Account History
M. Re-Age Account
N. Age Accounts
0. Year-end File Purge
P. AR-STAT and Statement Instructions
Q. Collection Accounts
R. Flagging Special Accounts
S. Bill-To Address
T. Monthly Statement Formats
U. Tailoring your Statements
V. Alternate Interest Rates
W. Configuring a Minimum Payment
X. New Client Fee
Y. Process Monthly Statements
Z. Statement Printer


A. Client Account Balance

To find out how much a Client owes, find the Client and if the Client owes money, the amount will flash on the screen to the right of "A/R Total".

B. The Initial Balance Load

is used during system start-up to enter the Client's current A/R balance. Make a list of the Clients who have an A/R balance including each Client's current balance and the date the services were rendered. To enter, find the first Client. Press <F7> for A/R. From the Receivables menu select Initial Balance Load. V/BOSS will prompt you to enter the loading date. If you are just starting out with V/BOSS and are entering the old Clients, you will need to enter the date that the Patient was treated or the purchase was made. The account age is determined by the date entered and V/BOSS will track the account balance for entries that are current, 30, 60 and 90 days over due. You can perform the Initial balance load more than once per Client if you need to enter multiple dates. This function does not effect your End of Day Cash totals. When finished, press <F5> to go on to the next Client.

You may also use the Initial Balance Load for Clients who have a credit balance. The only thing you do differently in entering a credit balance is type [-) before the dollar value.

You will notice that the amounts that you enter all fall into the Current "bucket". If you wish to have the amounts moved to the appropriate buckets, you may perform the Age Accounts function. You will probably want to wait until you have completed the Initial Load so that all accounts will be aged at the same time. After entering the last account, go to the Main Menu and select [7] Accounts Receivable, then select Age Accounts. You will be prompted to enter [Y] to age the accounts. Note that once the accounts are aged, no transaction that occurred before the aging may be voided. Accounts will automatically be aged when you run Monthly Statements. If you are using the Provider Commissions report you will need to periodically age the accounts. See GENERATE REPORTS.

Screen #1

C. Payment on Account

To Post an A/R payment to an account, you must first find the correct Client and press <F7> at the Client Screen. Then select A/R Payment at the Receivables Menu. V/BOSS defaults to the current date as the payment date. Enter the amount of the payment, or press <FlO> to pay the total amount owed. Enter the payment type, [C], [K), [V], [M], [X) or [0]. Check your entries, and if correct, answer [Y] in response to "Are You Sure?" To print, press [Y] when prompted PRINT RECEIPT ?? The payment will be posted after answering that question.

You can never post a payment to an account with a zero balance. Instead use Accept Deposit.

DO NOT USE CREDIT ACCOUNT WHEN A PERSON PAYS ON THEIR ACCOUNT!!!!!



DEPOSITS

  1. To apply a deposit to an account,

you must first find the Client. From the Client screen press <F7> for A/R then select Deposit/Refund. You will then be prompted to enter the amount of the deposit.

Please remember:

  1. you cannot apply a deposit to an account with an A/R balance.
  2. you can enter a negative amount only if you are giving a refund of a DEPOSIT. The account MUST have a credit balance. Refunds for returned items MUST be handled through Point of Sale Billing!
  3. transactions which would increase the amount of the deposit at Point of Sale Billing are not possible. For example, if the entire deposit has not been used, you may not accept any payments at Point of Sale Billing.
  4. deposits may only be accepted through Receivables or when generating a written estimate.

After you enter the amount, enter the payment type (type a letter, don't try to arrow to the type!). Check your entries and if correct type [P] to post the transaction. You may then choose whether or not to print the receipt. If you choose [Y], you will be prompted to enter a comment. The comments are for the receipt ONLY, they do not get saved or recorded anywhere. The money received for the deposit goes into the cash drawer for that day.

When performing a POS Billing on an account that has a deposit:

  1. Should the charge on an account be more than the deposit, the deposit is subtracted from the bill and the Client is billed for the outstanding amount.
  2. Should the charge on an account be less than the deposit, the amount charged is subtracted from the deposit amount at P0S billing. A credit balance for the remainder of the deposit will be retained. V/BOSS will automatically print an instruction file (if present) called ACCREDIT to notify the client that they have an account with a credit balance. See INSTRUCTIONS for information on viewing, adding, or modifying this instruction. If you need to refund any remaining deposit amount, this should be handled through Receivables (<F7> from the Client screen).
  3. You may not accept any payments at Point of Sale Billing if the Client has a credit balance.

E. To Refund a DEPOSIT

you must first find the Client. From the Client screen press <F7> A/R and then select Deposit/Refund. You will then be prompted to enter the amount of the deposit. First type [-] (use the dash). Then enter the amount of the refund. Enter the refund payment type. Check your entries and if correct type [P] to post the transaction. You may then choose whether or not to print the receipt. If you choose [Y], you will be prompted to enter a comment. The comments are for the receipt ONLY, they do not get saved or recorded anywhere.

The amount of the refund will be deducted from the cash drawer for the day the refund is given.

REMEMBER: The Clients total A/R field MUST contain a credit balance to perform this function through receivables. Refunds for returned items need to be handled through Point of Sale Billing (see POS BILLING).

Screen #2

F. Credit Account

Note: The following instructions are used to ADJUST an A/R balance. Not to credit for returned items.

You must first find the correct Client and press <F7> at the Client Screen; then select Credit Account from the Receivables Menu. V/BOSS will then prompt you to enter the date. You may type a date or accept today's date by pressing enter three times. When the system prompts A/R Credit, enter the amount of the credit. After the amount has been entered a line will display for entering a comment. A comment entered here will only show on the receipt (if you print one) it is not saved anywhere. The system then prompts "Print receipt??" type [Y] or [N]. The account will then be credited. An example of the receipt is shown below.

This function is used to adjust the client's A/R balance only. The cash drawer is not effected in any way because no money is changing hands. Do NOT use this function to give credit for a returned item. Returned items MUST be handled through Point of Sale Billing (see POS BILLING).

This is an example of a credit receipt.

Screen #3

G. Returned Checks

If a Client's check is returned because of insufficient funds, you may record this and establish an account balance for the Client. Find the Client, press <F7> for A/R and select Returned Check. Enter the amount of the check (do NOT include any fees that you add). Enter the Check number, then enter the Provider that was given credit for the Procedures performed. Check your entries and if all is correct, type [P] to post the transaction. You may choose whether or not to print a receipt for this transaction. If you do print the receipt, you will be prompted to enter a comment. This comment is for the receipt ONLY, it is not stored anywhere.

If you need to add an extra service fee to the account due to the returned check, you should bill this payment out through Point of Sale Billing.

If payment is received for the returned check, find the Client, press <F7> then choose Payment on Returned Check. Enter the amount of the payment (DO NOT include additional fees here), then the payment type (if you are redepositing the original check you may select [R] Redeposit). Enter the Provider that was given credit for the Procedures performed. Check your entries, if all is correct, type [P] to post the transaction. You may choose whether or not to print a receipt for this transaction. If you do print the receipt, you will be prompted to enter a comment. This comment is for the receipt ONLY, it is not stored anywhere. If you added a fee to this account and that is paid as well, we suggest you use [A/R Payment] to post this transaction.

H. Bad Debt Write-Off

If you decide that an account balance is uncollectible and you wish to write it off as a bad debt or you receive a partial payment from a Collections Agency and need to write off the remaining balance, you may do so with the Bad Debt transaction. The Bad Debt transaction writes off the ENTIRE balance, so if you received partial payment, you should post this FIRST (using A/R Payment).

Find the Client and press <F7> A/R. Then select Bad Debt Write-Off, if you are sure you are on the correct account, type [Y] in response to "Are you sure?" The amount will be posted to the Bad Debt V/BOSS account and the Client's balance will be zero. The code "BD" will appear beside this balance on the Client Screen, indicating that a previous debt was written off. There will also be a notation above the Comment Line which reads "Account Bad Debt". Should you decide to remove these notations from an account, you may do so by going from the Main Menu to Utilities then Special Handling. Enter the account number. If the correct Client is displayed, type [Y]. You will be prompted to enter a new value. Press the <spacebar> one time. Press <Fl> to return to the Main Menu.

I. Account Inquiry and On-line Account History

If you or a Client want to know more about the activity on their account, you may view either of two forms of account history and/or print a copy of all debits and credits, the date on which they occurred, and the transaction number. After you have found the Client, press <F7> for A/R. Arrow right once and select either Account Inquiry or On-line Account History. The difference in the two formats is shown below.

Screen #4

J. Print Account History

You may print single pages of the Account Inquiry by holding down <Ctrl> and typing [P]. The screen you are viewing will be printed. If you wish to print the entire account history, select Hardcopy Account History.

K. Dynamic Account History

The Dynamic Account History shows line item detail and allows you to scroll through the history by page and line by line. Note: Nesting tables are not shown. You may view details by highlighting the transaction and pressing <F7>. A sample page is pictured below.

Screen #5

The following function keys have meaning in the Dynamic Account History

<F3> Activity Shows last payment and statement information
<F4> View Trans Accesses the Journal Inquiry. You may enter any date and transaction number.
<F7> View! Displays the Journal Inquiry for the highlighted transaction.
<F2> Prev. Pg. Pages Up
<F8> 1st Pg Goes directly to the first page of the history.
<F6> End Goes directly to the last page of the history.
<FlO> Next Pages Down

L. Clear Account History

Each Client's Receivable Inquiry and Account History consists of a record for each transaction. Any payments made on account are applied to the oldest debit. In this way each debit eventually has a corresponding credit. When a transaction's debit is cleared by a matching credit, it is considered a paid transaction. The selection Clear Account History will flag the paid transactions as purged (for the account you are on). The transactions are still there but they are not displayed on the screen and will NOT be included on monthly statements or any account history print out. This selection will not affect cash reports, however. This selection may only be used on accounts which CURRENTLY HAVE A ZERO BALANCE. You may wish to print the entire history for your files before clearing the account.

M. Re-Age this Account

This selection may only be performed by the ADMIN Provider. If an account was improperly aged (in previous V/BOSS releases), you may find that there is a current problem with the account. Also, if a file error occurs during a billing transaction, a problem could occur with the account the transaction was on. If you find a receivables account that seems to be out of balance, you may use this Re-Age selection to correct the error. You may wish to consult with CRT Systems V/BOSS Support to determine if this is the appropriate action to solve your problem.

N. Age Accounts

When the accounts are aged the Current, Over 30, Over 60 and Over 90 day buckets are updated and paid transactions are "stamped" with the aging dates. This occurs automatically when you process your Monthly Statements. If you are generating a Provider Commission Report more often than monthly, you will need to age the accounts before generating that report. Please understand that once the accounts are aged, no transaction that occurred before the aging may be voided.

0. Year-end File Purge

BE AWARE!!!!!!! ONCE THIS FUNCTION HAS BEEN PERFORMED, DETAILED CASH INFORMATION FOR THE YEAR THE TRANSACTIONS WERE PURGED IS NO LONGER AVAILABLE. THEREFORE, YOU SHOULD NOT PURGE ANY OF THESE TRANSACTIONS FOR ANY YEAR FOR WHICH YOU MAY STILL NEED AN EXPANDED CASH HISTORY REPORT OR PROVIDER COMMISSION REPORT. ALSO YOU MUST HAVE POSTED THE TRANSACTIONS TO THE GENERAL LEDGER. PURGING THE FILE OF PAID TRANSACTIONS ELIMINATES ALL RECORD OF THEM!!!!!

MAKE A BACKUP FIRST AND ARCHIVE IT!

From the Main Menu select [7] Receivables, arrow right twice and select Year-end File Purge. You will see:

Screen #6

MONTHLY STATEMENTS

The following is a list of the steps involved in processing and printing your monthly statements. Those flagged with an [*] are REQUIRED.

  1. Review the System abbreviations that pertain to receivables and/or monthly statements. These are listed in this chapter and also in the ABBREVIATIONS chapter. Modify, add or delete as desired. This includes configuring alternate interest rates if applicable.
  2. Modify statement messages (RECE_NOO, etc.), if necessary.
  3. Modify AR-STAT fields of Clients who should not get statement messages or who should receive a "special" message.
  4. Flag Collection and other special accounts (No interest, etc.).
  5. Decide which statement format you want (balance forward, itemized line item, or transaction total) and reconfigure your system if necessary.
  6. MAKE A BACKUP OF YOUR SYSTEM!
  7. Process statements.
  8. Print Statements.

When you process the monthly statements, many system records are updated. Therefore, statements should only be processed at prescribed intervals. You should never process twice in the same day unless you have restored your system backup PRIOR to reprocessing. Doing so may corrupt your records and is not supported by CRT Systems. If you attempt to process more than once in the same day, you will receive a warning message and you should exit at once. The ADMIN password is required to proceed with processing again.

P. AR-STAT and Statement Instructions:

If you have one of the ten special fields on the CLIENT screen labeled [AR-STAT], you will have the ability to have special instruction files print on your monthly statements. Monthly statements print on paper that is perforated in 1/3 sheets. The last section of each statement will contain one of these messages. The system will determine which message goes on which account by looking at the age of the account and the AR-STAT field. For example, if an account balance is over 60 days old and that Client's screen has nothing under the AR-STAT field, the instruction file named RECE_N60 will print at the bottom of the statement. If an account has charges over several time periods, the system will use the oldest date in determining which message to print.

If anyone should NOT receive one of these messages, go to that Client's record, press <F3> to modify. Press <Enter> until the cursor is under AR-STAT. In the first position of that field type [*]. (Remember, DON'T type the brackets!)

See INSTRUCTIONS for a complete description of how to customize these messages and/or create others. If you have Vpf, you may also utilize the Client and Date Vpf customizing commands.

On the following page is an example of an itemized statement with a message at the bottom. Actual statements are printed on 1/3 sheet paper, so each section is the same size. A statement will consist of at least 2 one third sheet sections, but most will be longer, depending on the statement format you choose. Space limitations here prevent the drawing from being to scale.

You may also create an instruction that will print on ALL monthly Statements (except accounts flagged for No Interest). To utilize this feature, add an instruction file (see INSTRUCTIONS) with any name that you wish. Then add the abbreviation (see ABBREVIATIONS) .Smsg. For the abbreviation text enter the name of the instruction file that you added. Then exit V/BOSS and log back in before you process statements.

Byte 4 of the field is used to specify that an individual monthly interest rate should be computed for this Client. Abbreviations ".In%A" thru ".In%D" are used to specify the interest rate to be used. Use the A-D suffix of the abbreviation in byte 4 of AR-STAT to specify the value.

During modification of a Client record, access to the AR-STAT field is limited to Providers who have "Receivables Other" access rights.

Screen #7

Q. COLLECTION ACCOUNTS:

If you have turned an account over to a Collection Agency, you may flag this account in V/BOSS. No further interest will be applied to the account, and the Billing statement (if you print one) will read ***>COLLECTIONS<***, rather than ***>STATEMENT<***.

A total of accounts in Collections will be printed on the A/R Master Listings. You may also print a listing of just Collection and Bankrupt accounts.

To flag an account, find the Client and write down the Client number, then select [U] for Utilities from the Main Menu. Then select Account to Collections and enter the Client number. The Client's name and the current status of the account will be displayed. The system asks if this is the correct Client; answer [Y] or [N]. If you answer [Y], you will be prompted to enter the new value. Type [*] if you want to indicate that this account has been sent to Collections; press <SPACE> if this account is no longer in Collections.

The cursor will then appear in the Client number field awaiting a number for another Client or you may press <Fl> to return to the Main Menu. The Client's screen will show the comment "Account in COLLECTIONS!"

Printing monthly statements for accounts flagged as collection accounts is optional. The system comes set up to NOT print statements for collections accounts. If you wish to have statements printed for these accounts, you should run the Configuration program (see CONFIGURATIONS).

R. FLAGGING SPECIAL ACCOUNTS:

V/BOSS gives you the ability to flag accounts for no interest, no statement, etc. On the following page is a table showing the different "flags" that are available and the effects these flags have.

Accounts are given these flags in almost the same way as Collection accounts. After writing down the number for the account which should be flagged, select [U] for Utilities from the Main Menu and select Special Handling. Enter Client number. The system will then display the Client's name and current account status. If the information displayed is for the correct Client, type [Y]. The system then prompts you to "Enter new value". Type [#] to indicate this account requires special attention, [!] for no statement or interest; [$] for no interest; [@] for bankruptcy (no statement or interest); [B] for Bad Debt Account**; or <SPACE> to remove a flag. You may then enter another Client number to be flagged or press <Fl> to return to the Main Menu.

Any Monthly statements flagged in this way will read "***>ACCOUNT SP<***" rather than "***>STATEMENT<***".

** Bad Debts should be written off through Accounts Receivable. See Section H, this chapter. The Utilities Menu function is provided to clear the Bad Debt flag from an account.

Screen #8

The Bad Debt Flag is for information only. This flag is automatically set when an account is written off as a bad debt (and the account balance is then zero). Should you extend the Client credit in the future, but not remove the flag, the flag has no effect on interest or statement printing.

On the following page is a picture of part of a typical monthly statement. Notice the word ***>STATEMENT<*** across the bottom of one section of the statement. If an account is flagged for Collections and a statement is printed, ***>COLLECTIONS<*** will replace this line. If a statement is printed for an account with any other flag, ***>ACCOUNT-SP<*** will replace this line(see second example).

Screen #9

Screen #10

If your System is configured to print the Aged A/R information on the Monthly Statements, it will print as shown below.

Screen #11

S. BILL-TO ADDRESS

If a statement should be sent to a different address from a registered Client's address, you may enter that address in the Client's record. Go to the Client record, press <F3> to Modify then <F7> for Bill-To. A window will display for you to enter the alternate address. When finished press <F2> to update, then <F2> for completed. The words "Bill-to Address Present" will flash in the upper left corner of the Client Record. This address will be used for Monthly Statements only! The address portion of the statement will appear as below. If there is no Bill To address, the statement will include the Client's phone number.

Screen #12

T. MONTHLY STATEMENT FORMATS

V/BOSS may be configured to print monthly statements in any one of three different format types. These formats are 1) Balance Forward, which shows previous balance, added charges and applied payments; 2) Transaction Total, which shows previous balance, and totals and transaction numbers for any transactions processed during the month including any discounts and/or payments; and 3) Itemized, which shows each individual line item for any transactions processed during the month. Examples of each format type appear on the following pages.

To change the format you must run the Configuration program PRIOR to PROCESSING your statements (See CONFIGURATIONS). If you change the format AFTER processing they will still PRINT in the format the were processed under.

You may change your mind from month to month about which format you want to be printed. You may also indicate a different statement type for individual Clients. To do so, from the Client record choose <F3> modify, press <Enter> until the cursor is under the AR-STAT field. At this point enter LI) for Itemized statement, [T] for Transaction Total, or [B] for Balance Forward. You must enter the character in the FIRST position of the field. Press <F2> for Completed when through. When statements are next processed, this client will receive the statement type indicated, rather that the type specified in Configurations.

This statement format is Balance Forward.

Screen #13

This statement format is Transaction Total.

Screen #14

This statement format is Itemized.

Screen #15

U. Tailoring Your Monthly Statements

Entering a Message On Monthly Statements

V/BOSS gives you the capability to set up a message two lines long on your monthly statement. To set up your system to perform this task you must create or modify two separate abbreviations .Sms1 and .Sms2. For more information on setting up abbreviations refer to ABBREVIATIONS. When adding the abbreviations you will be prompted to enter the abbreviation type. Select [M] Comment. A line will then be displayed for you to enter the abbreviation text. At this time you will enter the line as you would like for it to print on the monthly statements. If the abbreviation text contains the word [NULL], no message will print.

The example below illustrates the contents of an abbreviation set up to print a message of your choice. On the following page you will find an example of the statement with a message printed.

Screen #16

Screen #17

Default phrases that may be overridden

There are other abbreviations which may be used to override or eliminate lines on the Monthly Statements. They should be added (or modified) in the same manner as .Smsl and .Sms2. The illustration on the previous page shows the location of each abbreviation.

.Sms3 Overrides "On a Bal. of"
.Spli Overrides "Please include your account number". If the text is blank, the account number itself will not print.
.Sctl Eliminates the words "Current Total". Dollar value still prints.
.SiOp Prints ".00" when no interest has been charged.
.Snam Enter [N] as abbreviation text to prevent printing of Patient name beside transaction number on ITEMIZED and TRANSACTION TOTAL statements (not pictured).
.Ncor Enter [Y] to have Correcting Entries (voided transactions) included on the Monthly Statements (not pictured).
.Spin Enter [Y] to cause dunning Instructions (RECE_NOO, etc.) to print on statements for Clients flagged for No Interest.

V. Alternate Interest Rates

The default interest rate is set up in your system Configuration (see CONFIGURATIONS). You may establish up to five alternate interest rates and indicate which Clients should get which alternate rates. The alternate rates are set up by adding abbreviation(s) .In%(x), replacing the (x) with a letter A through E. So you may add .In%A, In%B, etc. You will be prompted to enter the interest rate. Then go to the Client screen of someone who should be charged an alternate rate. Press <F3> to modify and press <Enter> until you are at the AR-STAT field. Arrow right until you are under the S in STAT. Type the letter you used to replace the (x) in the abbreviation. Exit V/BOSS and log back in before you process Statements.

W. Configuring a Minimum Payment

You may configure V/BOSS to show a minimum payment due rather than showing the Total as the payment due. To do so, add the abbreviation Smin to your system. For the text enter the percentage of the total that should be calculated for the minimum payment due. For example, if you want the minimum to be 30% of the total balance enter [30] for the abbreviation text. See ABBREVIATIONS for help in adding an abbreviation. Accounts with a balance of $50.00 or below will still show the Total due as the amount to pay.

X. New Client Fee

You may configure V/BOSS to automatically add a fee to a new Client's account. Add the abbreviation Afee to your system. For the abbreviation text enter the dollar amount of the fee and the income category that should be updated. The format must be as in the following example:

$5.00 should be entered as [0500]. Then enter the income category. This fee will be posted (as an Initial Balance Load), any time you register a new Client.

Screen #18


WARNING! Before Processing Monthly Statements you MUST do a Back Up. If you experience a problem while processing statements, it is NOT possible to reprocess them with-out first restoring your backup. We will be UNABLE to help you if you do not backup your system immediately before processing statements!


Y. To process the monthly statements,

from the Main menu select [7] Accounts Receivable then Process Statements. The system will prompt:

Screen #19

After entering [Y], the accounts will be aged. A line will appear showing how close to completion the aging process is. You will also see account numbers flash on the screen. When aging is complete, the statements will be processed. Another line will appear showing how close to completion the processing is. You will also see account numbers again and the total number of statements that are being generated.

If for any reason this batch process should abort, you would need to restore your backup tape to the system (Call the System Administrator for instruction). If you were to try to rerun it before restoring a Back Up, you will receive the following message at the start of the program letting you know there has been a problem and giving you the option to stop. At this point, to prevent having problems, you should answer [N] and restore with your backup tape, then process the monthly statements again.

Screen #20



When you process the monthly statements, many system records are updated. Therefore, statements should only be processed at prescribed intervals. You should never process twice in the same day unless you have restored your system backup PRIOR to reprocessing. Doing so may corrupt your records and is not supported by CRT Systems. If you attempt to process more than once in the same day, you will receive a warning message and you should exit at once. The ADMIN password is required to proceed with processing again.

Once the Monthly Statement Run is finished a message will display telling you that statement processing is complete and to go to Print Reports on File to print them. Press <Fl> until you are at the Main Menu. Put statement paper in the printer. Select [P] Print Report on File, [R] Print V/BOSS Reports then [C] Monthly Statements. Be ready to "pause" your printer so that you may align the statements. If you do not need the "alignment forms" to print you may suppress them by adding the abbreviation .Sxxx to you system with text of [NO FORMS ALIGNMENT]. See ABBREVIATIONS.

Refer to PRINT REPORTS ON FILE for further instructions on printing or canceling a print job.

Once the Statements have completed printing there will be a listing printed with the following information:


Total Interest billed 20.09
Total # Statements 11

Z. Statement Printer

Monthly Statements may be printed/reprinted from any point by using the Statement Printer in Desktop. From the V/BOSS Main Menu, select [T] Desktop, arrow right once to Printers and choose Statement Printer. Enter the Client number of the statement you wish to start with (statements print in Client number order). V/BOSS will search for that Statement and display it. You may press <FlO> to start printing at this point or <Fl> to Exit and enter a different Client number. The alignment statements will print first to allow you to re-align the paper if necessary.


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